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Microsoft 365 and Modern Work

Employee Experience

Onboarding, communications and everyday task journeys designed around what employees are trying to do.

Technologies

  • Microsoft Viva
  • SharePoint Online
  • Microsoft Teams
  • Power Platform

Employee experience improves when the tasks people repeat get easier. We identify the handful of journeys that account for most frustration and fix those first.

Business outcomes

Smoother onboarding

A structured first-90-days journey with the right prompts.

Less time lost to admin

Common tasks reachable in one interaction.

Communication that reaches people

Targeted channels rather than broadcast to everyone.

Capabilities

Journey mapping

The moments that matter, mapped with employees.

Onboarding design

Structured, role-aware onboarding experience.

Communication model

Audience, channel and cadence defined.

Measurement

Feedback and behavioural indicators with follow-up.

How we deliver it

  1. Assess

    Content inventory, permission review, usage analysis and stakeholder input.

  2. Design

    Information architecture, governance model, templates and ownership.

  3. Build

    Provisioning, templates, automation and search configuration.

  4. Migrate

    Waves by business area with validation and content owner sign-off.

  5. Sustain

    Review cycles, content performance reporting and ongoing enablement.

Next step

Considering Employee Experience?

We will give you an honest view of the effort involved, the prerequisites and the risks, before anyone signs anything.

Talk to an expert Solutions